Shawarma Andalos in Ottawa consistently impresses with its fresh, generously portioned Middle Eastern fare, particularly the perfectly seasoned chicken shawarma and house-made falafel that many consider among Ottawa's best. The warm, personal service from owner Sam receives glowing praise for creating a welcoming atmosphere that feels more like a neighborhood spot than a food court. However, some diners note inconsistent service from other staff members and occasional quality issues during off-peak hours. When Sam is at the helm, this Carlingwood gem delivers authentic Lebanese flavors and genuine hospitality that keeps regulars coming back for more.