Royal Rooster Shawarma

Royal Rooster Shawarma in Ottawa delivers a dining experience that's either exceptional or disappointing, depending largely on the service you encounter. Guests consistently praise specific staff members like Iman, Eman, and Hana for their outstanding hospitality and warmth, creating memorable visits. The chicken shawarma and family platters receive rave reviews for generous portions and authentic Syrian flavors, while the beautiful Middle Eastern decor provides an inviting atmosphere. However, many note inconsistent portion sizes in delivery orders and occasional service issues with some staff members. While the restaurant shines when service is excellent, it's clear that consistency remains their biggest challenge in delivering the exceptional experience many customers seek.