Osmow's Shawarma

At Osmow's Shawarma in Waterloo, diners consistently praise the friendly, attentive staff who go above and beyond, with servers like Rafi, Rohit, and Jamie receiving glowing mentions for their exceptional service. The chicken shawarma wraps and chicken on the rocks are crowd favorites, celebrated for their generous portions and flavorful seasoning. However, some visitors report inconsistent food quality, with occasional complaints about dry chicken, wilted vegetables, and cleanliness concerns in the dining area. While the spice levels can be intense for some palates, most regulars find this Waterloo location delivers satisfying Mediterranean fare with standout hospitality that keeps them returning.