Osmow's Shawarma

At Osmow's Shawarma in Kitchener, diners consistently praise the friendly, attentive service from staff members like Sahil, Ruppi, Rajveer, and Prabh, who receive glowing reviews for their personalized approach and accommodation of special dietary needs. The restaurant earns particular acclaim for its generous portions of chicken shawarma, chicken on the rocks, and flavorful falafel bowls when prepared correctly. However, some customers report inconsistent food quality, with complaints about dry, undercooked chicken and smaller-than-expected portions during busy periods. While the modern, clean atmosphere and standout staff make this location a local favorite, the experience can vary significantly depending on timing and preparation. For those seeking reliable Mediterranean flavors with exceptional service, this Kitchener spot delivers memorable meals when everything aligns perfectly.