Boustan Restaurant in Montreal delivers a classic shawarma experience that divides loyal customers. Many rave about the fresh, perfectly grilled chicken shawarma sandwiches and generous garlic sauce portions, with particular praise for friendly staff members like Abraham and Luis who provide exceptional service. However, recent management changes have brought inconsistency, with some diners reporting smaller portions, burnt or cold food, and occasional rude service. While the creation pita and garlic potatoes remain crowd-pleasers when made properly, the restaurant's reliability has become a gamble. For those craving authentic Lebanese flavors, Boustan still satisfies when it hits its stride, but consistency remains the challenge at this Montreal location.